Buyer registration information must be true and valid. Registering accounts in another person's identity is prohibited.
Bulk account registration for malicious ordering, malicious complaints, exploiting platform or seller benefits, and splitting orders to circumvent risk control is prohibited.
For enterprise buyers, the registered entity bears full liability for payment, goods receipt and customs clearance for all purchase orders under the account.
Inquiries shall truthfully express procurement demands. Sending harassing, advertising, fraudulent or phishing messages is prohibited.
Fully confirm product specifications, lead times and customization clauses before placing orders. Order placement constitutes acceptance of transaction terms.
Malicious ordering and unjustified order cancellation after placement are prohibited. Compensation shall be paid for raw material and production losses caused to sellers.
Buyers shall not use orders to obtain samples, drawings or technical schemes without genuine procurement plans.
After receiving goods, complete acceptance within the agreed time limit, feed back issues promptly and preserve evidence.
Malicious rejection or returning intact goods without reason is prohibited. Forging damage or quality evidence and altering photos/videos are prohibited.
If outer packaging is intact upon goods signature, the burden of proof for internal damage lies with the buyer.
1. Malicious ordering and unjustified non-payment after ordering.
2. File malicious false quality complaints after receipt and forge inspection reports.
3. Repeated complaints and rotating multi-account complaints to extort sellers.
4. Bypass platform tickets and initiate malicious chargebacks or disputes directly to third-party acquirers.
5. Maliciously reject or abandon fully qualified delivered goods.
6. Steal sellers' commercial materials, drawings and NRE design schemes for infringing use.
7. Sample harvesting and obtaining technical schemes without genuine procurement intent.